The inaugural Fraud Prevention Industry Benchmarks survey was designed to gain insights and information for comparison of key performance indicators (KPIs) such as manual review rates, chargeback rates, false positive rates and other metrics across different types of merchants. With responses from over 400 merchants, the survey gained information around how merchants are doing related to fraud prevention in the online and mobile channel.

Download the report to find out more about:

  • Benchmarks related to chargebacks, manual reviews and false positives
  • Fraud prevention trends across multiple industries
  • Challenges faced in the mobile channel